Jumpstart Refugee Talent
Developing an Online Marketplace for Refugee-Owned Businesses
Introduction
Jumpstart Refugee Talent is a refugee-led nonprofit and the only national organization exclusively serving refugees seeking meaningful economic inclusion.
Founded in 2016, they focus on economic empowerment of newly settled refugees in Canada by facilitating meaningful employment and entrepreneurial opportunities, including an online donation store that displays refugee-made goods for purchase.
Role
Product Designer
Duration
June 2023 – Aug 2023
Category
Web Design
Role
Product Designer
Duration
June 2023 – Aug 2023
Category
Web Design
Jumpstart Refugee Talent
Developing an Online Marketplace for Refugee-Owned Businesses
Introduction
Jumpstart Refugee Talent is a refugee-led nonprofit and the only national organization exclusively serving refugees seeking meaningful economic inclusion.
Founded in 2016, they focus on economic empowerment of newly settled refugees in Canada by facilitating meaningful employment and entrepreneurial opportunities, including an online donation store that displays refugee-made goods for purchase.
Role
Product Designer
Duration
Jun – Aug 2023
Category
Web Design
Role
Product Designer
Duration
June 2023 – Aug 2023
Category
Web Design
Jumpstart Refugee Talent
Developing an Online Marketplace for Refugee-Owned Businesses
Introduction
Jumpstart Refugee Talent is a refugee-led nonprofit and the only national organization exclusively serving refugees seeking meaningful economic inclusion.
Founded in 2016, they focus on economic empowerment of newly settled refugees in Canada by facilitating meaningful employment and entrepreneurial opportunities, including an online donation store that displays refugee-made goods for purchase.
Role
Product Designer
Duration
June 2023 – Aug 2023
Category
Web Design
Role
Product Designer
Duration
June 2023 – Aug 2023
Category
Web Design
Jumpstart Refugee Talent
Developing an Online Marketplace for Refugee-Owned Businesses
Introduction
Jumpstart Refugee Talent is a refugee-led nonprofit and the only national organization exclusively serving refugees seeking meaningful economic inclusion. Founded in 2016, they focus on economic empowerment of newly settled refugees in Canada by facilitating meaningful employment and entrepreneurial opportunities, including an online donation store that displays refugee-made goods for purchase.
Product Designer
June – Aug 2023
Web Design
Jumpstart Refugee Talent
Developing an Online Marketplace for Refugee-Owned Businesses
Introduction
Jumpstart Refugee Talent is a refugee-led nonprofit and the only national organization exclusively serving refugees seeking meaningful economic inclusion. Founded in 2016, they focus on economic empowerment of newly settled refugees in Canada by facilitating meaningful employment and entrepreneurial opportunities, including an online donation store that displays refugee-made goods for purchase.
Product Designer
June – Aug 2023
Web Design
Project Objective
Jumpstart’s current donation store is a static site that supports 25-35 refugee businesses completely manually by their team, resulting in issues with updated inventory information, stagnating sales, and friction between the refugee sellers and end customers.
Here's what we were working with…
The current website is a donation store where the Jumpstart team has to handle all the purchases as the middleman manually.
This includes from placing refugee products onto the site and having no automated way to update if an item is out of stock, to connecting customer payments to refugee sellers via email.


Project Objective
Jumpstart’s current donation store is a static site that supports 25-35 refugee businesses completely manually by their team, resulting in issues with updated inventory information, stagnating sales, and friction between the refugee sellers and end customers.
Here's what we were working with…
The current website is a donation store where the Jumpstart team has to handle all the purchases as the middleman manually.
This includes from placing refugee products onto the site and having no automated way to update if an item is out of stock, to connecting customer payments to refugee sellers via email.


Project Objective
Jumpstart’s current donation store is a static site that supports 25-35 refugee businesses completely manually by their team, resulting in issues with updated inventory information, stagnating sales, and friction between the refugee sellers and end customers.
Here's what we were working with…
The current website is a donation store where the Jumpstart team has to handle all the purchases as the middleman manually.
This includes from placing refugee products onto the site and having no automated way to update if an item is out of stock, to connecting customer payments to refugee sellers via email.


Project Objective
Jumpstart’s current donation store is a static site that supports 25-35 refugee businesses completely manually by their team, resulting in issues with updated inventory information, stagnating sales, and friction between the refugee sellers and end customers.
Here's what we were working with…
The current website is a donation store where the Jumpstart team has to handle all the purchases as the middleman manually.
This includes from placing refugee products onto the site and having no automated way to update if an item is out of stock, to connecting customer payments to refugee sellers via email.


Connecting with the Client
After meeting with the Jumpstart team and discussing their needs more in-depth, we planned to build the following functional requirements for the marketplace:
Marketplace website that integrates with each refugee business via Shopify API, allowing the website to display the most up-to-date information on each product for customers to browse and purchase.
Admin dashboard that displays critical information such as total and per-shop revenue and order volume, as well as all orders, inventory, and sellers.
Connecting with the Client
After meeting with the Jumpstart team and discussing their needs more in-depth, we planned to build the following functional requirements for the marketplace:
Marketplace website that integrates with each refugee business via Shopify API, allowing the website to display the most up-to-date information on each product for customers to browse and purchase.
Admin dashboard that displays critical information such as total and per-shop revenue and order volume, as well as all orders, inventory, and sellers.
Connecting with the Client
After meeting with the Jumpstart team and discussing their needs more in-depth, we planned to build the following functional requirements for the marketplace:
Marketplace website that integrates with each refugee business via Shopify API, allowing the website to display the most up-to-date information on each product for customers to browse and purchase.
Admin dashboard that displays critical information such as total and per-shop revenue and order volume, as well as all orders, inventory, and sellers.
Connecting with the Client
After meeting with the Jumpstart team and discussing their needs more in-depth, we planned to build the following functional requirements for the marketplace:
Marketplace website that integrates with each refugee business via Shopify API, allowing the website to display the most up-to-date information on each product for customers to browse and purchase.
Admin dashboard that displays critical information such as total and per-shop revenue and order volume, as well as all orders, inventory, and sellers.
Similar Refugee Marketplaces
Since our newly proposed marketplace website design was completely different and separate from Jumpstart’s current static donation store, I researched other interactive online marketplaces such as the Anqa Collective or Choose Love for initial inspiration.
Similar Refugee Marketplaces
Since our newly proposed marketplace website design was completely different and separate from Jumpstart’s current static donation store, I researched other interactive online marketplaces such as the Anqa Collective or Choose Love for initial inspiration.
Similar Refugee Marketplaces
Since our newly proposed marketplace website design was completely different and separate from Jumpstart’s current static donation store, I researched other interactive online marketplaces such as the Anqa Collective or Choose Love for initial inspiration.
Similar Refugee Marketplaces
Since our newly proposed marketplace website design was completely different and separate from Jumpstart’s current static donation store, I researched other interactive online marketplaces such as the Anqa Collective or Choose Love for initial inspiration.
Testing & Future Work
Our team has deployed and shared the current version of the marketplace site with Jumpstart, who is rolling out initial beta testing with a small group of trusted refugee businesses for initial feedback.
Future work that would further improve the user experience for customers, sellers, and the Jumpstart admin team include:
Testing & Future Work
Our team has deployed and shared the current version of the marketplace site with Jumpstart, who is rolling out initial beta testing with a small group of trusted refugee businesses for initial feedback.
Future work that would further improve the user experience for customers, sellers, and the Jumpstart admin team include:
Testing & Future Work
Our team has deployed and shared the current version of the marketplace site with Jumpstart, who is rolling out initial beta testing with a small group of trusted refugee businesses for initial feedback.
Future work that would further improve the user experience for customers, sellers, and the Jumpstart admin team include:
Testing & Future Work
Our team has deployed and shared the current version of the marketplace site with Jumpstart, who is rolling out initial beta testing with a small group of trusted refugee businesses for initial feedback.
Future work that would further improve the user experience for customers, sellers, and the Jumpstart admin team include: